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PART 301-76 — COLLECTION OF UNDISPUTED DELINQUENT AMOUNTS OWED TO THE CONTRACTOR ISSUING THE INDIVIDUALLY BILLED TRAVEL CHARGE CARD [ 41 CFR 301-76 ]

Note:
— Current as of: 09/27/2012, Updated weekly.
— Enhanced with links to US Code, FR and CFR References where ever possible and more to come.
— You can embed the URL to this page in your documents to access the current CFR part.

— This consolidated CFR Part was last updated by Federal Register(FR) dated 11/29/2010 for Appendix C; Appendix E; .

Table of Contents

Subpart A — General Rules [ Last FR update*: 01/19/2000 ]
§ 301-76.2 — What is disposable pay? [ Last FR update*: 04/21/2000 ]
Subpart B — Policies and Procedures [ Last FR update*: 01/19/2000 ]


Authority:   5 U.S.C. 5707; 40 U.S.C. 121(c); Sec. 2, Pub. L. 105–264, 112 Stat. 2350 (5 U.S.C. 5701 note).

Source:   FTR Amdt. No. 90, 65 FR 3058, Jan. 19, 2000, unless otherwise noted.

Note to subpart A: Use of pronouns “we”, “you”, and their variants throughout this part refers to the agency.

Yes, upon written request from the contractor and in accordance with the procedures specified in §301–76.100, you may collect undisputed amounts owed to a Government travel charge card contractor from the delinquent employee's disposable pay. You must promptly forward all amounts deducted to the contractor.

Disposable pay is the part of the employee's compensation remaining after the deduction of any amounts required by law to be withheld. These deductions do not include discretionary deductions such as savings bonds, charitable contributions, etc. Deductions may be made from any type of pay, e.g., basic pay, special pay, retirement pay, or incentive pay.

[FTR Amdt. No. 92, 65 FR 21367, Apr. 21, 2000]

Note to subpart B: Use of pronouns “we”, “you”, and their variants throughout this part refers to the agency.

Yes, you must:

(a) Provide the employee with written notice of the type and amount of the claim, the intention to collect the claim by deduction from his/her disposable pay, and an explanation of his/her rights as a debtor;

(b) Give the employee the opportunity to inspect and copy your records related to the claim;

(c) Allow an opportunity for a review within the agency of your decision to collect the amount; and

(d) Provide the employee an opportunity to make a written agreement with the contractor to repay the delinquent amount.

You are responsible for ensuring that all requirements have been met.

No, you may only collect undisputed delinquent amounts after you have reimbursed the employee under the applicable travel regulations and in accordance with a proper travel claim. However, if the employee has not submitted a proper travel claim within the timeframe requirements of §301–52.7 of this chapter, and there are no extenuating circumstances, you may collect the undisputed delinquent amounts.

As set forth in Public Law 105–264, 112 Stat. 2350, October 19, 1998, the maximum amount you may deduct from the employee's disposable pay is 15 percent per pay period, unless the employee consents in writing to deduction of a greater percentage.

For the Continental United States (CONUS) per diem rates, see applicable FTR Per Diem Bulletins, issued periodically and available on the Internet at http://www.gsa.gov/perdiem.

[FTR Amdt. 2003–03, 68 FR 22314, Apr. 28, 2003]

Deductions to M&IE rates for localities in both nonforeign areas and foreign areas shall be allocated as shown in this table. For information as to where to access per diem rates for various types of Government travel, please consult the table in §301–11.6.

M&IE RateBreakfastLunchDinnerIncidentals
$1$0$0$0$1
20011
30111
41111
51121
61221
71231
81232
91242
102242
112342
122352
132353
142453
152463
162473
173473
183573
193583
203584
213594
223694
233695
244695
2546105
2647105
2747115
2847116
2947126
3057126
3158126
3258136
3358137
3459137
3559147
3659157
3769157
38610157
39610167
40610168
41610178
42611178
43611179
44711179
45711189
46712189
47712199
487121910
497122010
508122010
518132010
528132110
538132111
548142111
558142211
568142311
579142311
589152311
599152411
609152412
619152512
629162512
639162513
6410162513
6510162613
6610172613
6710172713
6810172714
6910172814
7011172814
7111182814
7211182914
7311182915
7411192915
7511193015
7611193115
7712193115
7812203115
7912203215
8012203216
8112203316
8212213316
8312213317
8413213317
8513213417
8613223417
8713223517
8813223518
8913223618
9014223618
9114233618
9214233718
9314233719
9414243719
9514243819
9614243919
9715243919
9815253919
9915254019
10015254020
10115254120
10215264120
10315264121
10416264121
10516264221
10616274221
10716274321
10816274322
10916274422
11017274422
11117284422
11217284522
11317284523
11417294523
11517294623
11617294723
11718294723
11818304723
11918304823
12018304824
12118304924
12218314924
12318314925
12419314925
12519315025
12619325025
12719325125
12819325126
12919325226
13020325226
13120335226
13220335326
13320335327
13420345327
13520345427
13620345527
13721345527
13821355527
13921355627
14021355628
14121355728
14221365728
14321365729
14422365729
14522365829
14622375829
14722375929
14822375930
14922376030
15023376030
15123386030
15223386130
15323386131
15423396131
15523396231
15623396331
15724396331
15824406331
15924406431
16024406432
16124406532
16224416532
16324416533
16425416533
16525416633
16625426633
16725426733
16825426734
16925426834
17026426834
17126436834
17226436934
17326436935
17426446935
17526447035
17626447135
17727447135
17827457135
17927457235
18027457236
18127457336
18227467336
18327467337
18428467337
18528467437
18628477437
18728477537
18828477538
18928477638
19029477638
19129487638
19229487738
19329487739
19429497739
19529497839
19629497939
19730497939
19830507939
19930508039
20030508040
20130508140
20230518140
20330518141
20431518141
20531518241
20631528241
20731528341
20831528342
20931528442
21032528442
21132538442
21232538542
21332538543
21432548543
21532548643
21632548743
21733548743
21833558743
21933558843
22033558844
22133558944
22233568944
22333568945
22434568945
22534569045
22634579045
22734579145
22834579146
22934579246
23035579246
23135589246
23235589346
23335589347
23435599347
23535599447
23635599547
23736599547
23836609547
23936609647
24036609648
24136609748
24236619748
24336619749
24437619749
24537619849
24637629849
24737629949
24837629950
249376210050
250386210050
251386310050
252386310150
253386310151
254386410151
255386410251
256386410351
257396410351
258396510351
259396510451
260396510452
261396510552
262396610552
263396610553
264406610553
265406610653

For M&IE rates greater than $265, allocate 15%, 25%, and 40% of the total to breakfast, lunch, and dinner, respectively. The remainder is the incidental expense allowance.

[FTR Amdt. 10, 55 FR 41535, Oct. 12, 1990, as amended by FTR Amdt. 2007–05, 72 FR 61540, Oct. 31, 2007]

Group nameData elementsDescription
Travel AuthorizationAuthorization NumberAssigned by the appropriate office.
Employee NameFirst Name, Middle Initial, Last NameAgency guidelines may specify the order, e.g., last name first.
Employee IdentificationEmployee NumberMust use a number, e.g., SSN, vendor number, or other number that identifies the employee.
Travel Purpose IdentifierEmployee EmergencyTravel related to an unexpected occurrence/event or injury/illness that affects the employee personally and/or directly that requires immediate action/attention. Examples: Traveler is incapacitated by illness or injury, death or serious illness of a family member (as defined in §300–3.1 or §301–30.2), or catastrophic occurrence or impending disaster that directly affects the employee's home. Emergency travel also includes travel for medical care while employee is TDY away from the official station (part 301–30), death of an employee/immediate family member when performing official duties away from the official station or home of record (part 303–70), medical attendant transportation (part 301–30), assistance travel for an employee with special needs (part 301–13), as well as travel for threatened law enforcement/investigative employees (part 301–31).
  Mission (Operational)Travel to a particular site in order to perform operational or managerial activities. Travel to attend a meeting to discuss general agency operations, review status reports, or discuss topics of general interest. Examples: Employee's day-to-day operational or managerial activities, as defined by the agency, to include, but not be limited to: hearings, site visit, information meeting, inspections, audits, investigations, and examinations.
  Special Agency MissionTravel to carry out a special agency mission and/or perform a task outside the agency's normal course of day-to-day business activities that is unique or distinctive. These special missions are defined by the head of agency and are normally not programmed in the agency annual funding authorization. Examples: These agency-defined special missions may include details, security missions, and agency emergency response/recovery such as civil, natural disasters, evacuation, catastrophic events, technical assistance, evaluations or assessments.
  Conference—Other Than TrainingTravel performed in connection with a prearranged meeting, retreat, convention, seminar, or symposium for consultation or exchange of information or discussion. Agencies have to distinguish between conference and training attendance and use the appropriate identifier (see Training below). Examples: To participate in a planned program as a speaker/panelist or other form of presentation, host, planner, or others designated to oversee the conference or attendance with no formal role, or as an exhibitor.
  TrainingTravel in conjunction with educational activities to become proficient or qualified in one or more areas of responsibility. 5 USC 4101(4) states that “`training' means the process of providing for and making available to an employee, and placing or enrolling the employee in a planned, prepared, and coordinated program, course, curriculum, subject, system, or routine of instruction or education, in scientific, professional, technical, mechanical, trade, clerical, fiscal, administrative, or other fields which will improve individual and organizational performance and assist in achieving the agency's mission and performance goals.” The term “conference” may also apply to training activities that are considered to be conferences under 5 CFR 410.404, which states that “agencies may sponsor an employee's attendance at a conference as a developmental assignment under section 4110 of title 5, United States Code, when: (a) The announced purpose of the conference is educational or instructional; (b) More than half of the time is scheduled for a planned, organized exchange of information between presenters and audience which meets the definition of training in section 4101 of title 5, United States Code; (c) The content of the conference is germane to improving individual and/or organizational performance, and (d) Development benefits will be derived through the employee's attendance.” Agencies have to distinguish between conference and training attendance and use the appropriate identifier (see Conference—Other Than Training above). Examples: Job required training, Internships, Intergovernmental Personnel Act, and forums.
  RelocationTravel performed in connection with a transfer from one official station to another for employees/immediate family members, as applicable. Examples: Permanent change of station (PCS) moves for domestic and international transferees/new appointees, tour renewal, temporary change of station (TCS), and last move home.
Travel PeriodStart Date, End DateMonth, Day, Year according to agency guidelines.
Travel TypeCONUS/DomesticTravel within continental United States.
  OCONUS/DomesticTravel outside the continental United States.
  ForeignTravel to other countries.
Leave IndicatorAnnual, Sick, OtherIdentifies leave type as the reason for an interruption of per diem entitlement.
Official StationCity, State, ZipThe location where the employee regularly performs his or her duties or an invitational traveler's home or regular place of business. If the employee's work involves recurring travel or varies on a recurring basis, the location where the work activities of the employee's position of record are based is considered the employee's official station.
ResidenceState, Zip, CityThe geographical location where employee resides, if different from official station.
Payment MethodEFTDirect deposit via electronic funds transfer.
  Treasury CheckPayment made by Treasury check.
  Imprest FundPayment made by Imprest Fund.
Mailing AddressStreet Address, City, State, ZipThe location designated by the traveler based on agency guidelines.

Commercial Transportation Information

Group nameData elementsDescription
Transportation PaymentMethod employee used to purchase transportation tickets
Method IndicatorGTRU.S. Government Transportation Request
Central Billing AccountA contractor centrally billed account
Government Charge CardIn accordance with and as provided by agency guidelines
Cash
Transportation Payment Identification NumberPayment ID NumberA number that identifies the payment for the transportation tickets, according to agency guidelines, e.g., GTR number, Govt. contractor-issued charge card number
Transportation Method IndicatorAir (other than coach-class)Common carrier used as transportation to TDY location
Air (coach-class)
Non-contract Air, Train, Other
Transportation in Performance of TDY or While at the TDY LocationPOV, Car rental, Taxi, OtherIdentifies transportation used while in the performance of TDY or while at the TDY location

Travel Expense Information

Group nameData elementsDescription
Per DiemTotal Number of DaysThe number of days traveler claims to be on per diem status, for each official travel location
Total Amount ClaimedThe amount of money traveler claims as per diem expense
Lodging, Meals & Incidentals
Travel AdvanceAdvance OutstandingThe amount of travel advance outstanding, when the employee files the travel claim
Remaining BalanceThe amount of the travel advance that remains outstanding
SubsistenceActual DaysTotal number of days the employee charged actual subsistence expenses
The number of days must be expressed as a whole number
Total Actual AmountTotal amount of actual subsistence expenses claimed as authorized. Actual subsistence rate, per day, may not exceed the maximum subsistence expense rate established for official travel by the Federal Travel Regulation
Transportation Method CostAir (other than coach-class)The amount of money the transportation actually cost the traveler, entered according to method of transportation
Air (coach-class)
Non-contract Air, Train
OtherBus or other form of transportation
Transportation in Performance of TDY or While at the TDY LocationPOV mileageTotal number of miles driven in POV
POV mileage expenseTotal amount claimed as authorized based on mileage rate. Different mileage rates apply based on type and use of the POV
Car rental, Taxis, Other
Constructive costConstructive costThe difference between the amount authorized to spend versus the amount claimed
ReclaimReclaim amountAn amount of money previously denied as reimbursement for which additional justification is now provided
Total ClaimTotal claimThe sum of the amount of money claimed for per diem, actual subsistence, mileage, transportation method cost, and other expenses

Standard Data Elements for Federal Travel

[Accounting & Certification]

Group nameData elementsDescription
Accounting ClassificationAccounting CodeAgency accounting code.
Non-Federal Source IndicatorPer Diem, Subsistence, TransportationIndicates the type of travel expense(s) paid, in part or totally, by a non-Federal source.
Non-Federal Source Payment MethodCheck, EFT, Payment “in-kind”Total payment provided by non-Federal source according to method of payment.
Signature/Date FieldsClaimant SignatureTraveler's signature, or digital representation. The signature signifies the traveler read the “fraudulent claim/responsibility” statement.
  DateDate traveler signed “fraudulent claim/responsibility” statement.
  Claimant SignatureTraveler's signature, or digital representation. The signature signifies the traveler read the “Privacy Act” statement.
  DateDate traveler signed “Privacy Act” statement.
  Approving Officer SignatureApproving Officer's signature, or digital representation. The signature signifies the travel claim is approved for payment based on authorized travel.
  DateDate Approving Officer approved and signed the travel claim.
  Certifying Officer SignatureCertifying Officer's signature, or digital representation. The signature signifies the travel claim is certified correct and proper for payment.
  DateDate Certifying Officer signed the travel claim.

Note to Appendix C: Agencies must ensure that a purpose code is captured for those individuals traveling under unlimited open authorizations.

[FTR Amdt. 70, 63 FR 15981, Apr. 1, 1998; 63 FR 35538, June 30, 1998, as amended by FTR Amdt. 2005–03, 70 FR 28460, May 18, 2005; FTR Amdt. 2009–05, 74 FR 35808, July 21, 2009; FTR Amdt. 2009–06, 74 FR 55150, Oct. 27, 2009; FTR Amdt. 2010–02, 75 FR 24436, May 5, 2010; FTR Amdt. 2010–07, 75 FR 72967, Nov. 29, 2010]

ATM: Automated Teller Machine

CAS: Commercial Aviation Service(s)

CDW: Collision Damage Waiver

CFR: Code of Federal Regulations

CMTR: Combined Marginal Tax Rate

CONUS: Continental United States

CSRS: Civil Service Retirement System

CTO: Commercial Ticket Office

DOD: Department of Defense

DOJ: Department of Justice

DSSR: Department of State Standardized Regulations

DTMO: Defense Travel Management Office

EFT: Electronic Funds Transfer

ETS: E-Gov Travel Service(s)

FAA: Federal Aviation Administration

FAM: Foreign Affairs Manual

FECA: Federal Employees' Compensation Act

Fedrooms: Enhanced Federal Premier Lodging Program (formally known as FPLP)

FEMA: Federal Emergency Management Agency

FERS: Federal Employees Retirement System

FHA: Federal Housing Administration

FICA: Federal Insurance Contribution Act

FOB: Free On Board

FTR: Federal Travel Regulation

FTS: Federal Telecommunications System

GAO: General Accounting Office

GBL: Government Bill of Lading

GOCO: Government Owned Contractor Operated

GPO: Government Printing Office

GSA: General Services Administration

GTR: Government Transportation Request

HHG: Household Goods

ID: Identification

IDL: International Date Line

IRC: Internal Revenue Code

IRS: Internal Revenue Service

ISSA: Inter-service Support Agreement(s)

ITRA: Income Tax Reimbursement Allowance

JFTR: Joint Federal Travel Regulations

JTR: Joint Travel Regulation

MARS: Military Affiliate Radio System

M&IE: Meals and Incidental Expenses

M&O: Management and Operating

MOU: Memorandum of Understanding

MTR: Marginal Tax Rate

NARA: National Archives and Records Administration

NIST: National Institute of Standards and Technology

NTE: Not to Exceed

OBE: Online Self-service Booking Tool

OCONUS: Outside the Continental United States

OGE: Office of Government Ethics

OMB: Office of Management and Budget

PBP&E: Professional Books, Papers, and Equipment

PCS: Permanent Change of Station

PDS: Permanent Duty Station

PIN: Personal Identification Number

PMO: E-Gov Travel Program Management Office

POV: Privately Owned Vehicle

PTA: Prepaid Ticket Advice

PDTATAC: Per Diem, Travel and Transportation Allowance Committee

Q&A: Question and Answer

RIT: Relocation Income Tax

SES: Senior Executive Service

SIT: Storage in Transit

SSN: Social Security Number

TCS: Temporary Change of Station

TDY: Temporary Duty

TMC: Travel Management Center

TMS: Travel Management Service

TQSE: Temporary Quarters Subsistence Expenses

U.S.: United States

U.S.C.: United States Code

VA: Department of Veterans Affairs

WAE: When Actually Employed

WTA: Withholding Tax Allowance

[FTR Amdt. 70, 63 FR 15983, Apr. 1, 1998; 63 FR 35538, 35539, June 30, 1998, as amended by FTR Amdt. 2007–05, 72 FR 61540, Oct. 31, 2007; FTR Amdt. 2010–05, 75 FR 63104, Oct. 14, 2010]

Terms

Conference: A meeting, retreat, seminar, symposium or event that involves attendee travel. The term “conference” also applies to training activities that are considered to be conferences under 5 CFR 410.404.

Conference lodging allowance: The rate that is up to 25 percent above the established lodging per diem rate.

Milestone schedule: Deadlines, which need to be reached in a progressive and orderly manner.

Planner: The person designated to oversee the conference.

Planning committee: Operational group significantly contributing to a conference's overall success and able to fully reflect the needs of both the agency and the attendees.

Getting Started

Depending on the size, type, and intended effect of the conference, start planning a minimum of one year in advance. Designate a planner and a planning committee.

Planning Committee

Functions typically include, but are not limited to:

• Establishing a set of objectives.

• Developing a theme.

• Making recommendations for location, agenda, dates, and logistics, e.g., schedule, exhibits, speaker.

• Making suggestions as to who should attend.

• Serving as communications link between planners and participants.

• Evaluation and follow-up.

Milestone Schedule

(a) Develop a milestone schedule, which is essential to conference planning, by working backward from the beginning date of the conference to include each major step. Examples include:

• Planning committee meetings.

• Preparation of mailing lists.

• Letters of invitation.

• Designation of speakers.

• Confirmation letters to speakers.

• Confirmation with site selection official.

• Preparation of agenda.

• Preparation of specification sheet.

• Location and date selection.

• Exhibits.

• Budget.

• Printing requirements.

• Signage.

• Conference information packages.

• Scheduling photographer (if planned).

• Use of agency seal and conference logo.

• Handicapped requirements.

• Planning of meals and refreshments, if appropriate.

(b) Establish completion dates for each major step.

(c) Update and revise the schedule as needed.

Specification Sheet

A detailed specification sheet is necessary to:

(a) Identify essential elements of a conference which typically include, but are not limited to:

• Sleeping rooms and on-site food services. It is generally best to estimate on the low side for the number of sleeping rooms and meals to be prepared. Facilities, unless there is only limited available space, are usually prepared to increase the number of sleeping rooms and meals; however, they discourage—and in some cases penalize—you if the sleeping room and meal guarantees are not met.

• Meeting rooms.

• Exhibit facilities.

• Audio-visual equipment and support services.

• Miscellaneous support services.

• Sleeping rooms with amenities, e.g., Internet access, data ports, conference call, and voice mail.

(b) Determine costs:

Procurement. All agreements and decisions should be written and agreed to by the agency-contracting officer before being sent to the facility. Bring contracting officer into the process early.

Government per diem rates. The Government per diem rate applies to Federal attendees. Application of it to non-Federal attendees is at the discretion of the property and conference negotiator.

Registration fee. Generally, the registration fee covers all direct expenditures of agency funds for planning and organization of a conference, e.g., meeting room accommodations, meals, light refreshments (if appropriate), speaker fees, publications, and materials. Anything directly relating to the conference, except liquor, can be included in the fee. To estimate the registration fee, divide the proposed budget by the estimated number of attendees.

Budgeting

Decide how the conference expenses (other than sleeping room accommodations and individual meals) will be paid, i.e., by the attendee from a training or registration fee, or directly by the agency.

Conference Site Selection

Minimize total costs, all factors considered.

Geographic Location

In determining where to locate the conference, consider:

• Targeted audience.

• Total costs, including per diem, transportation, and other.

• Accessibility by car or air.

• Whether recreational activities are necessary.

• The expense of desired facility (significant savings can be achieved in off-season periods).

Types of Facilities

Federal Government. Use Government-owned or Government-provided conference facilities to the maximum extent possible.

Convention centers. Excellent for very large meetings, trade shows and exhibits; usually located near a large number of hotels.

Colleges and universities. Many have good meeting facilities and can offer sleeping accommodations when school is not in session.

Hotels. Commercial facilities that may be used to meet all conference needs or just the room night needs.

Conference centers. Dedicated meeting facilities; good for smaller meetings when numerous breakout sessions are planned.

Date Selection

For availability and economical reasons, the best months are April, May, September, October, and November. You should book the facility as early as possible to increase the chances of getting the date you want. However, pay particular attention to commitments for September or October due to fiscal year budget considerations.

Considerations When Choosing a Site

(a) Is the facility:

• Cost effective, e.g., are Government rates honored?

• Safe, e.g., FEMA-approved?

• Is there on-site security personnel?

• Easily reached from an airport or by car?

• Clean?

• Well run, e.g., does the staff seem to be competent and responsive?

• Laid out in a functional way?

• Large enough to supply the number of sleeping rooms required?

• Set up to provide necessary conference registration equipment?

• Handicapped accessible?

(b) Parking:

• Is it adequate?

• How close to the facility is it?

• Is it secure and safe?

• Is the cost separate?

(c) Sleeping rooms:

• Will the facility make the reservations, or are you responsible for making the reservations for participants?

• What are the facility's registration rules?

• What are departure rules?

(d) Functionality of meeting rooms:

• Is appropriate space available?

• What costs are involved?

• Is needed equipment available ( i.e., for conference registration, faxes, phones, computers, copiers)? Do not rent equipment unless it is absolutely unrealistic to bring your own.

• Are rooms designated for agency use for the duration of the conference?

• Are there columns that can block views?

• Are ceilings high enough for audio-video equipment?

• Are rooms suitable for both classroom and/or theatre setups?

• Are there windows? Shades?

• Are there manually-controlled thermostats?

• Are rooms handicapped accessible?

• Where are electrical outlets?

• Can the rooms be darkened?

• Would it be more economical to bring audio-visual equipment?

• Does the facility want meeting schedules and room layouts in writing in advance of the conference?

• If necessary, can the rooms be entered the evening before for an early setup?

• Will the facility arrange for room setup if given a layout?

• What set-up costs are included?

• What are departure rules?

(e) Exhibits:

• If exhibits are planned, is suitable exhibit space available?

• Are easels available at no cost?

• What are the put-up and takedown times?

• What costs are involved?

• What about pre-delivery and after-conference arrangements?

• If exhibits are shipped, know where and to whom they are to be sent.

• If you are bringing large exhibits, determine location of loading dock, appropriate entrances and elevators.

• Are there additional handling fees?

• Check hotel policy on posting, size and appearance of signs.

Food and Drink

Meals

• You can not generally use appropriated funds to pay for meals for employees at their official stations.

• Employees on TDY travel may be served meals but cannot be reimbursed for those provided at Government expense.

• You should clarify in advance the appropriate per diem reduction(s) of meal(s) allowance(s) for TDY travel.

• You may pay, or reimburse an employee for meals as necessary expenses incident to an authorized training program (under the Government Employees Training Act (GETA) at 5 U.S.C. 4104(4)), if a determination has been made that essential training will be conducted during the meal.

• Work closely with the hotel to plan quality menus that fit within authorized per diem rates.

• Clarify and agree in advance to the number of meal guarantees.

• Ensure that gratuities and service charges are added to the cost of each meal, and determine the method of billing to be used (e.g., signed guarantee, collected meal tickets, or actual quantities consumed).

• Confirm menus.

Breaks and Refreshments

Breaks should last no longer than 30 minutes and take place between meeting sessions. The following should also be considered when planning for refreshments:

• Keep in mind that everyone does not drink coffee or tea.

• You should clarify and agree in advance that coffee and pastries, if appropriate, are purchased by the gallon and dozen.

• Try to avoid a per person charge.

• Negotiate the cost into the contract.

• Be conservative in your estimates. There are seldom 100 percent of the conference participants attending any one function.

• If coffee, soft drinks, and water are not included in the fee, are they available “at cost” to the attendee?

Account Reconciliation

It is important to request that the hotel bill be prepared in a logical and chronological sequence, and that backup data accompany the bill. Generally, the hotel will complete its accounting of the conference within two weeks of the conclusion.

Notification

Announcement and/or Invitations

Announcement of the planned conference should be made as early as possible, even one year in advance; invitation letters, 8 weeks in advance. They should include, but are not limited to:

• Point of contact name and telephone number.

• Registration form, card, or Internet address (include space for identifying handicapped requirements).

• Registration instructions.

• Registration deadline date.

• Detailed area map and driving instructions.

• Information on traffic patterns to avoid rush hour delays.

• Promotional brochures from the facility.

• Layout of facility including telephone numbers.

• Breakdown of costs showing any difference from travel versus training object classes, particularly meal costs, so that proper reimbursement can be made.

• Agenda with a list of speakers and topics.

• Activity schedule for spouses, domestic partners, and guests (all charges or costs attributed to spouses, domestic partners or guests must be borne by the individual attendee (not reimbursable by the Government)).

• Provide a sample travel voucher.

• Notice that conference lodging allowance applies if applicable.

Confirmations

You should:

• Decide on the speaker(s) and the message you wish to be conveyed and obtain early commitment(s) in writing.

• Confirm conference dates/times/topics/arrival and departure times with speaker(s) and any other special guests at least 30 days in advance.

• Conduct a final planning committee meeting to confirm all plans.

• Confirm photographer's schedule.

• Confirm hotel plans at least one day in advance.

Facility Process

Check-In and -Out

Streamline the process:

• Will the facility need additional personnel?

• Is electronic one-stop processing available?

• Is luggage storage and shuttle service available?

• Arrange parking for any special guests.

• Provide signage.

Registration Process

Registration is generally the attendees' introduction to the conference. Give it special attention by:

• Using directional signs.

• Placing especially attractive or important exhibits nearby.

• Planning for late arrivals.

• Using state-of-the-art processing.

• Checking out the registration capabilities of using GSA's electronic SmartPay System.

• Providing for handicapped attendees.

Conference Information Package

Each registrant should be given a conference information package. Used regularly during the conference, the conference information package should be accurate, beneficial, and reflect detailed information on a daily/hourly basis. If time allows, you may want to finalize the package and send it to the printer at least 4 weeks in advance of the starting date. The program will be widely used, so you may want to print twice as many copies of the program as you have expected attendees. The information package, for example, may contain:

• A list of everything in the package.

• A “welcome” letter.

• A schedule.

• Workshop agendas.

• Discussion of exhibits.

• Panelists' information.

• Photos and biographies of speakers/special guests.

• Facility layout and list of services available.

• Identify designated smoking areas.

• Special events.

• Message center information.

• Area map.

• Other pertinent material.

Note: Use of agency seal and conference logo may be considered for the conference package. However, the decision to use such items is strictly the judgment of agency officials.

Miscellaneous

Suggested Room Coordination

Plan ahead to setup:

• Staff room to handle core of activities;

• Meal functions;

• Exhibit rooms, and

• Meeting rooms—

Theatre or auditorium for lectures; Facing speaker when note taking is important; Square or U-shaped style for discussion/interaction; and Banquet or roundtable for discussion.

Keeping in Touch

Plan for:

• A message center to be set up in a central location for special announcements and telephone messages.

• How to reach whomever at all times—use beepers and walkie-talkies.

• Clear identification of conference staff.

• Accommodation of physically impaired attendees with sign language or other special needs.

Mementos

Appropriations are not available to purchase memento items for distribution to conference attendees as a remembrance of an event. Two notable exceptions to the memento or gift prohibition are under training and awards. Work closely with appropriate agency officials to make final determinations.

Resources

The following resources may be of assistance in planning a conference:

• An agency contracting officer;

• Travel Management Centers;

• Interagency Travel Management Committee members (a forum of agency travel policy managers—for member identification, contact your agency's administrative or financial office);

• State Chambers of Commerce or Visitors Bureaus;

• Local chapters of the Society of Government Meeting Professionals; and

• Private industry conference planners.

Conclusion

Process:

• Questionnaires, which may provide invaluable feedback about the success of your conference.

• Training certificates.

• Thank you notes to participants, facility personnel, speakers, printers, photographers, and other special contributors.

• Summary to acknowledge the accomplishments, and to convey the information discussed to a wider audience, may be an excellent promotional tool.

Note to Appendix E: Use of pronouns “we”, “you”, and their variants throughout this appendix refers to the agency.

[FTR Amdt. 89, 65 FR 1329, Jan. 10, 2000, as amended by FTR Amdt. 2010–06, 75 FR 67631, Nov. 3, 2010; FTR Amdt. 2010–07, 75 FR 72968, Nov. 29, 2010]














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